Desktop and User Support

Efficient and friendly helpdesk support for your users

protecting your uptime

If you suffer a hardware or software failure
we can get you back up and running very quickly.

By the end of your telephone call we usually have a pretty good idea of what is wrong and what we will need to get your equipment perking again.

We will escalate your call depending on the urgency of your situation
and our availability.

Virus/Malware

Wifi problems

Computer won't start

Really bad paper jam

our goal is to keep your staff and customers happy

Nagging IT problems will frustrate your staff and disappoint your customers. You can limit or completely avoid these outcomes with well-maintained office equipment. Just like your car is most reliable with a regular maintenance programme, so is your network.

  • Roll out Microsoft Windows Server and Workstation, Microsoft Office and other business applications
  • Keep virus definitions up-to-date
  • Setup and configure web, email and FTP clients
  • Remove the dust and debris from inside equipment
  • Remove unauthorized software from all computers
    e.g. torrent apps, games, widgets and plug-ins
  • Replace hardware that is trending toward failure or has failed
  • Firmware upgrades to computers, routers, printers
  • Manage on-site and off-site backups

Technical know how

We are industry certified on the leading hardware and software platforms and collectively have over 20 years of I.T experience.

Quality of work

We make sure your I.T problems stay fixed. Our work ethic is based on the understanding of what we would expect if we were in your shoes.

Customer service

Our customers are the judges of what we do. We are satisfied when our customers spend little to no time concerned with their office equipment.

itech consulting

Ground Floor Annex
Halsworth
Welches Road
St Michael
246 622 1919

WE TAKE A BOTTOM-UP APPROACH TO EACH PROJECT. WE START WITH THE BASICS AND WORK OUR WAY UP TO THE IDEAL SOLUTION.
- RYAN ANDREWS: TECHNICAL DIRECTOR